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Become a mystery shopper

It's free to sign up! 

It pays! It’s important!


As a mystery shopper, you’ll get paid to eat and shop for free at your favorite brands.

Mystery shoppers make an impact in their local communities by helping stores, restaurants, and banks become better places for consumers like you to visit. Mystery shopping drives real improvement for future customers in areas such as customer service, product selection, and cleanliness.



What are the requirements to be a Mystery Shopper?

  • Previous experience is not required.

  • We are looking for reliable, detail-oriented shoppers with exceptional written communication skills.

  • Access to a computer is required as all shop reports are submitted online.

  • Access to either a digital camera or a scanner is also necessary for submitting the required proof of shop, which is typically a receipt or business card.

  • All assignments are due by noon Central Time the day after you assigned the shop date, unless the instructions state otherwise.

  • The minimum age to register is eighteen years old.


Am I applying to work for your company?

  • You are not applying to be an employee of the company. There is no employee-employer relationship.

  • You are an independent contractor with the option to accept or reject individual shopping assignments on a case-by-case basis.


Do I have to pay any fees to become a shopper?

  • Secret Shopper does not and has never charged anyone to become a shopper.

  • Some shops do require shoppers to make a purchase during the shop. Payment for each shop is clearly listed with the shop assignment, and purchases are either reimbursed or already calculated into the shop payment.

  • If you were charged any amount for registering as a shopper, please check your financial statement for the correct name of the company.


Do you need shoppers in the area where I live?

  • Demand for shoppers changes on a regular basis. After being accepted as a shopper, you will have access to view all shops available in your area.

  • If your area does not show any available shops, it may be because you do not meet certain demographic requirements, they were taken by other shoppers, or no shops many exist in your area at this time.

  • Clients are added on a regular basis, so you will want to check the site frequently for new shops.


Can I also shop or work for other companies?

  • Most of the shoppers with whom we contract do secret shopping part-time while working on other projects (including performing shops for other mystery shopping companies).

  • We do require that you do not accept a mystery shopping assignment for a company where you or a family member are currently working or have previously worked.

  • For more information, please see our Ethics Policy.



How much do you pay?

  • Each shopping assignment has different arrangements.

  • The normal range of payments is $15 - $25.

  • For some shops, such as a restaurant, the payment may be to pay you for the cost of a meal for two.

  • The payment information for each unique situation is explained before you agree to do the shop.


I can't remember my Shopper ID or Password.

  • Reset your Password - Go to your login page and press the reset password button to have your Shopper ID and a password reset emailed to you.

Ethics Policy

General Mystery Shopping Requirements

  • I am at least 18 years old and understand that I must be 18 years of age or older to be a Mystery Shopper.

  • I will not fill out an application for anyone other than myself. I understand that each person must fill out their own application to become a mystery shopper.

  • I agree to provide true and accurate personal information to Leaves mystery Shopper.

  • I agree to honor all confidentiality agreements and policies of mystery Shopper and their clients.

  • To avoid any possibility of bias, I will not accept any assignment to shop a business that has employed myself, a member of my household, a member of my immediate family, or any close friends.

  • I will not share information with others about which clients are shopped by leaves mystery Shopping.

  • I will not share information with others about shopping fees and payments for specific clients.

  • In order to protect the client's confidentiality, I will not share the results of a shop with others.

  • I will not contact a client directly.


Relationship with Leaves Mystery Shopper

  • I understand that I am an independent contractor with no employment relationship with Leaves Mystery Shopper. Any payments to me are conditional on submitting an appropriate, complete, on-time report, and complying with all of the guidelines and policies of Leaves Mystery shopping clients.

  • I will not list Leaves Mystery shopping  or Sights on Service, Inc. as an employer on any forms (especially unemployment forms) because I am hired strictly as an independent contractor.

  • I am not an employee, officer, or consultant for any other mystery shopping company. (I may perform shops for other companies.)


Contact with Leaves Mystery Shoppingg

  • I agree to give immediate notice if I cannot perform a shop for any reason.

  • I agree to return follow up calls or e-mails from Leaves Mystery Shopping personnel within 24 hours.

  • I understand that a valid email address is required to be registered as a mystery shopper. I agree that any emails sent to me about the availability of shop opportunities are part of the shop process and are not spam, and I will not report them as such.


Appropriate Behavior While Completing a Shop

  • I agree to perform all shops personally and not recruit others to fulfill my assignment choices.

  • I agree to pay for any and all services required at the time of the shop.

  • I agree to perform all shops with honesty and integrity.

  • I agree to perform all shops to the best of my ability.

  • When completing a shopping assignment, I will not disrupt a business by causing a scene, demanding special manager attention, etc.

  • I will not announce myself as a mystery shopper to the business being shopped unless given specific instructions to do so in Secret Shopper’s clients’ guidelines.

  • I will not perform any shops under the influence of illegal drugs or prescription drugs that might impair my abilities.

  • I will not become inebriated, drink beyond the legal limits set forth in my state, or perform any other activity that may cause harm to myself or others while mystery shopping.

  • I understand that some companies may utilize surveillance tapes from their stores and attempt to match shopping reports with taped interactions and that my shop behavior can be challenged if not reported correctly.


Shopper Requirements for Submitting a Shop

  • I agree to thoroughly read the Assignment Sheet and Shop Form/Client Guidelines for each particular shop I choose to do.

  • I agree to submit all reports on or before the deadline.

  • I will not submit inaccurate information, including but not limited to falsifying or guessing regarding information I am unsure about.

  • I will not falsify or misrepresent reports.

  • I agree to keep paperwork, receipts, and notes for at least 120 days in case questions arise by the client.

  • I agree that Leaves Mystery Shopping can use the information I submit, in any and all correspondence with Leaves Mystery Shopping, as they deem fit.

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